Bronnen deel II

Argyris, C. & Schön, D.A. (1974). Theory in Practice: Increasing Professional Effectiveness. San Francisco, CA: Jossey-Bass.

Brown, P. & Levinson, S.C. (1987). Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press.

Droste, J. (2003). Het kiezen van een elektronische leeromgeving: Advies 2003. Cinop: ’­s-­­Hertogenbosch.

Grice, H.P. (1975). Logic and Conversation. In: Syntax and Semantics, 3: Speech Acts, ed. P. Cole & J. Morgan: 41-58. New York: Academic Press.

Huls, E. (2001). Dilemma’s in menselijke interactie. Utrecht: Lemma.

Huls, E. (2006). The Communicative Functions of Emoticons in Computer-Mediated Communication. In: S. Herring, D. Stein, & T. Virtanen (Eds.), Handbook of Pragmatics in CMC. Berlijn: Mouton de Gruyter.

Metze, M. (2012). Tweederde bazen bespiedt personeel. In: De Groene Amsterdamer, 23.

Pol, I.G.M. van de (2012). Coachen als professie. Amsterdam: Uitgeverij Boom Nelissen.

Searle, J.R. (1976). A Classification of Illocutionary Acts. In: Language in Society, 5: 1-23.

Searle, J.R. (1998). Indirect Speech Acts. In: A. Kasher (ed.) Pragmatics: Critical Concepts, vol. 5, part 8: Indirect Speech Acts: 639-657. Londen: Routledge.

Verbiest, A. (2004). Als ik jou toch niet had: over de kunst van het complimenteren. Amsterdam/Antwerpen: Contact.

Overige bronnen

Association for Counselling and Therapy Online (ACTO): www.acto-uk.org.

Managementonline.nl: Netwerk belangrijkste in zoektocht naar informatie. Beschikbaar op: www.managersonline.nl/nieuws/12294/netwerk-belangrijkste-in-zoektocht-naar-informatie.html.

Nederlandse orde van Beroepscoaches: www.nobco.nl.

Bronnen deel I

Alemi, F., Haack, M. R., Nemes, S., Aughburns, R., Sinkule, J. & Neuhauser, D. (2007). Therapeutic Emails. In: Substance Abuse Treatment, Prevention and Policy, 2(7). doi: 10.1186/1747-597X-2.

Alexander, G. & Renshaw, B. (2005). Super Coaching: The Missing Ingredient for High Performance. Londen: Random House Business Books.

Aoun, S., Osseiran-Moisson, R., Shahid, S., Howat, P. & O’Connor, M. (2012). Telephone Lifestyle Coaching: Is It Feasible as a Behavioural Change Intervention for Men? In: Journal Of Health Psychology, 17 (2): 227-236.

Baron, L. & Morin, L. (2009). The Coach-Client Relationship in Executive Coaching: A Field Study. In: Human Resource Development Quarterly 20(1): 85-106.

Barthel, C. (2008). Psychotherapie und Internet (dissertatie, Universität Bochum, Duitsland). Geraadpleegd op http://www-brs.ub.ruhr-uni-bochum.de/netahtml/HSS/Diss/BarthelChristoph/diss.pdf.

Bateson, M., Nettle, D. & Roberts, G. (2006). Cues of Being Watched Enhance Cooperation in a Real-World Setting. In: Biology Letters doi: 10.1098/rsbl.2006.0509. Geraadpleegd op: http://www.staff.ncl.ac.uk/daniel.nettle/biology%20letters.pdf.

Beattie, D., Cunningham, S., Jones, R. & Zelenko, O. (2006). I Use Online So The Counsellors Can’t Hear Me Crying: Creating Design Solutions For Online Counselling. In: Media International Australia Incorporating Culture and Policy, 118: 43-52.

Beck, K. (2006). Computer Vermittelte Kommunikation im Internet. Handbuch der Kommunikationswissenschaft. Beschikbaar op http://books.google.de/books.

Bordia, P. (1997). Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature. In: The Journal of Business Communication, 34(1): 99-120.

Boyce, L.A. & Hernez-Broome, G. (2010). E-coaching: Consideration of Leadership Coaching in a Virtual Environment. In: D. Clutterbuck & Z. Hussain (Eds.), Virtual Coach, Virtual Mentor (pp. 139-175). Beschikbaar op http://books.google.de/books.

Brown, P. & Levinson, S.C. (1987). Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press.

Bunz, U. & Campell, S. (2002). Accommodating Politeness Indicators in Personal Electronic Mail Messages. Paper presented at the Association of Internet Researcher’s third annual conference, Maastricht, The Netherlands. Geraadpleegd op http://bunz.comm.fsu.edu/AoIR2002politeness.pdf.

Christopherson, K.M. (2007). The Positive and Negative Implications of Anonymity in Internet Social Interactions: ‘On the internet, nobody knows you’re a dog’. In: Computers in Human Behavior, 23: 3038-3056.

Clutterbuck, D. (2010). Welcome to the World of Virtual Coaching and Virtual Mentoring. In: D. Clutterbuck & Z. Hussain (Eds.), Virtual Coach, Virtual Mentor (pp. 3-31). Beschikbaar op http://books.google.de/books.

Croes, C. (2010). Anonimiteit in de online hulpverlening. Scriptie beschikbaar op http://www.e-hulp.nl/scriptieprijs/downloads/anonimiteit-in-de-onlinehulpverlening.pdf.

Deci, E.L. & Ryan, R.M. (1985). Intrinsic Motivation and Self Determination In Human Behavior. New York: Plenum Press.

Döring, N. (2003). Sozialpsychologie des Internet: Die Bedeutung des Internet für Kommunikationsprozesse, Identitäten, soziale Beziehungen und Gruppen. Göttingen: Hogrefe.

Dürscheid, C. (2005). E-mail – verändert sie das Schreiben? In: T. Siever, P. Schlobinski & J. Runkehl (Eds.), Linguistik, Impulse und Tendenzen:Websprache.net. Sprache und Kommunikation im Internet (pp. 85-97). Geraadpleegd op http://www.mediensprache.net/archiv/pubs/3-11-018110-X.pdf.

Dürscheid, C. & Brommer, S. (2009). Getypte Dialoge in neuen Medien. Sprachkritische Aspekte und linguistische Analysen. In: Linguistik-Online, 37(1). Geraadpleegd op http://www.linguistik-online.de/37_09/duerscheidBrommer.html.

Fogg, B.J. (2011). Changing Behavior and Changing Policies. http://www.bjfogg.com/stanford.html.

Grant, A.M. (2001). Towards a Psychology of Coaching. Geraadpleegd op http://www.eugenetherapy.com/Integration%20of%20psychology%20and%20business%20coaching.pdf.

Grice, H.P. (1975). Logic and Conversation. In: Syntax and Semantics, 3: Speech Acts, eds. P. Cole & J. Morgan: 41-58. New York: Academic Press.

Haan, E. de, Culpin, V. & Curd, J. (2011). Executive Coaching in Practice: What Determines Helpfulness for Clients of Coaching? In: Personnel Review, 40(1): 24-44.

Haan, E. de & Duckworth, A. (2010). De steen der wijzen van executive coaching: wat werkt? In: Tijdschrift voor Coaching, 3: 75-79.

Huls, E. (2001). Dilemma’s in menselijke interactie: een inleiding in de strategische mogelijkheden van taalgebruik. Utrecht: Uitgeverij Lemma.

Huls, E. (2006). The Communicative Functions of Emoticons in Computer-Mediated Communication. In: S. Herring, D. Stein, & T. Virtanen (Eds.), Handbook of Pragmatics in CMC. Berlijn: Mouton de Gruyter.

Hyoung, S. L. & Lawrence, D.C. (2010). Assessing Coping Strategies by Analyzing Expressive Writing Samples. In: Stress and Health, 26: 250-261. doi:10.1002/smi.1293.

Kessel, L. van (2006). Coaching: a Field for Professional Supervisors? In: Annual of Social Work, 14(2): 387-431. Geraadpleegd op http://www.iasag.ch/blog/artikel.van.kessel.supervision.pdf.

Kielholz, A. (2008). Online Kommunikation. Die Psychologie der neuen Medien für die Berufspraxis. Beschikbaar op http://books.google.de/books.

Knaevelsrud, C., Jager, J. & Maercker, A. (2004). Internet-Psychotherapie: Wirksamkeit und Besonderheiten der therapeutischen Beziehung. In: Verhaltenstherapie, 14: 174–183. Beschikbaar op http://content.karger.com.

Knatz, B. & Dodier, B. (2003). Hilfe aus dem Netz: Theorie und Praxis der Beratung per E-Mail. Talheim: Gutmann & Co.

Lippmann, E. & Ullmann-Jungfer, G. (2008). E-mail-Coaching und Präsenzcoaching ? Überlegungen zu zwei Beratungsformen. In: H. Geißler (Eds), E-coaching (pp. 71-81). Baltmannsweiler: Schneider Verlag Hohengehren.

Mallen, M.J., Vogel, D.L. & Rochlen A.B. (2005). The Practical Aspects of Online Counseling: Ethics, Training, Technology, and Competency. In: The Counseling Psychologist, 33(6): 776-818.

Marterer, J.J. (2006). Sprache und Neue Medien. Analyse des Sprachgebrauchs in den Kommunikationsformen E-mail und Chat (dissertatie, Universität Gießen, Duitsland). Geraadpleegd op http://geb.uni-giessen.de/geb/volltexte/2006/3854/pdf/MartererJulia-2006-11-30.pdf.

Marx, G.T. (1999). What’s in a Name? Some Reflections on the Sociology of Anonimity. In: The Information Society, 15(2): 99-112.

Maslow, A.H. (1943). A Theory of Human Motivation. In: Psychological Review, 50(4): 370-396.

McDaniel, S.H. (2003). E-mail Communication as an Adjunct to Systemic Psychotherapy. In: Journal of Systemic Therapies, 22(3): 4-13.

Mehrabian, A. & Wiener, M. (1967): Decoding of Inconsistent Communications. In: Journal of Personality and Social Psychology, 6(1): 109-114.

Murdoch, J.W. & Connor-Greene, P.A. (2000). Enhancing Therapeutic Impact AND Therapeutic Alliance Through Electronic Mail Homework Assignments. In: Journal of Pychotherapy Practice and Research: 232-237.

Murphy, L.J. & Mitchell, D.L. (1998) When Writing Helps to Heal: E-Mail as Therapy. In: British Journal of Guidance & Counselling, 26(1): 21-32.

National Board for Certified Counselors, Inc. & Center for Credentialing and Education, Inc. (2001). The Practice of Internet Counseling: 1-6.

Ojstersek, N. & Kerres, M. (2008). Virtuelles Coaching und E-Learning. In: H. Geißler (Ed.), E-coaching (pp. 60-70). Baltmannsweiler: Schneider Verlag Hohengehren.

Olivero G., Bane K.D. & Kopelman, R. (1997). Executive Coaching as a Transfer of Training Tool: Effects on Productivity in a Public Agency. In: Public Personnel Management, 26(4): 461-469.

Pavey-Scherer, D. (2008). The Effects of Online Coaching on Instructional Consultation Skill Development and Treatment Process Integrity (dissertatie). Geraadpleegd op http://drum.lib.umd.edu/handle/1903/8765.

Pedersen, D.M. (1997). Psychological Functions of Privacy. In: Journal of Environmental Psychology, 17: 147-156.

Pennebaker, J.W. & Graybeal, A. (2001). Patterns of Natural Language Use: Disclosure, Personality, and Social Integration. In: Current Directions in Psychological Science, 10(3): 90-93. doi: 10.1111/1467-8721.00123.

Pennebaker, J.W., Kiecolt-Glaser, J.K. & Glaser, R. (1988). Disclosure of Traumas and Immune Function: Health Implications for Psychotherapy. In: Journal of Consulting & Clinical Psychology, 56(2): 239-245.

Pennebaker, J.W. & Seagal, J.D. (1999). Forming a Story: The Health Benefits of Narrative. In: Journal of Clinical Psychology, 55(10): 1243-1254.

Rex, A. (2009). Auf der Suche nach dem verlorenen Sinn. Über den Nutzen des Schreibens als Instrument der Bewältigung von Traumata und Krisen. Berlin: LIT Verlag.

Ribbers, A.P.C. & Waringa, R.A. (2011). E-coaching voor ervaren coaches. Tilburg: eCoachPro.

Ribbers, A.P.C. & Waringa, R.A. (2012). E-coaching voor professionals. Tilburg: eCoachPro/Europees Instituut.

Richards, D. & Tangney, B. (2008). An Informal Online Learning Community for Student Mental Health at University: A Preliminary Investigation. In: British Journal of Guidance and Counselling, 36(1), 1-17.

Rochlen, A.B., Zack, J.S. & Speyer, C. (2004). Online Therapy: Review of Relevant Definitions, Debates, and Current Empirical Support. In: Journal of Clinical Psychology, 60(3): 269-283. doi: 10.1002/jclp.10263.

Ruwaard, J., Lange, A., Bouwman, M., Broeksteeg, J. & Schrieken, B. (2007). E-mailed Standardized Cognitive Behavioural Treatment of Work-Related Stress: a Randomized Controlled Trail. In: Cognitive Behaviour Therapy, 36(3): 179-192. doi:10.1080/16506070701381863.

Searle, J.R. (1976). A Classification of Illocutionary Acts. In: Language in Society, 5: 1-23.

Searle, J.R. (1998). Indirect Speech Acts. In: A. Kasher (ed.) Pragmatics: Critical Concepts, 5(8): Indirect Speech Acts: 639-657. Londen: Routledge.

Spence, G.B. (2007). GAS Powered Coaching Goal Attainment Scaling and Its Use in Coaching Research and Practice. In: International Coaching Psychology Review, 2(2).

Stienen, B.M.C. & Gelder, B. de (2011). Fear Detection and Visual Awareness in Perceiving Bodily Expressions. In: Emotion, 11(5): 1182-89.

Tannen, D., Schiffrin, D. & Hamilton, H. (2001) Handbook of Discourse Analysis. Oxford: Blackwell.

Thurlow, C., Lengel, L.B. & Tomic, A. (2004). Computer Mediated Communication: Social Interaction and the Internet. Beschikbaar op http://books.google.nl/books.

Vail, P.L. (2003). E-mail Coaching of Instructional Consultation Skills: Through the Eyes of Coaches and Consultant-Trainees (dissertatie). Geraadpleegd op http://drum.lib.umd.edu/bitstream/1903/259/1/dissertation.pdf.

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Vlaeminck, H. (2009) in Croes, C. (2010). Anonimiteit in de online hulpverlening. Scriptie beschikbaar op http://www.e-hulp.nl/scriptieprijs/downloads/anonimiteit-in-de-onlinehulpverlening.pdf.

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Walther, J.B. (2007). Selective Self-Presentation in Computer-Mediated Communication: Hyperpersonal Dimensions of Technology, Language, And Cognition. In: Computers in Human Behavior, 23: 2538–2557.

Weinhardt, M. (2009). E-mail-Beratung. Eine explorative Studie zu einer neuen Hilfeform in der sozialen Arbeit. Wiesbaden: VS Verlag für Sozialwissenschaften.

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Zajonc, R.B. (1980). Social Psychology: An Experimental Approach. Belmont (CA): Brooks/Cole.

Overige bronnen

Centraal Bureau Statistiek: www.cbs.nl.

Intermediair: www.intermediair.nl/artikel/coaching-en-begeleiding/270769/een-ecoach-heeft-andere-eigenschappen-dan-een-gewone-coach.html.

International Coach Federation: www.coachfederation.org.

Kluwer Media: http://kluwermedia.nl/uitgave/129/special-over-het-nieuwe-werken.

Nederlandse Orde voor Beroeps Coaches: www.nobco.nl.

Rotterdam School of Management: Erasmus@work: www.erim.eur.nl/research/centres/smart-business-networks/projects/erasmus-work/.

Universiteit Twente: www.utwente.nl/ctit/cfes/Nieuws/2010_11_SocialeRevolutie.doc/.